Shipping
All products are in stock and will ship once collected in our shipping facility. We use UPS ground shipping that takes between 2-5 days depending on your location. Please bear in mind, however, that it takes between 1 and 3 business days for the order to be collected before it is shipped. If you would like to expedite that process, please contact us directly (tyler@gogreenyogamats.com) and we will do our best to accommodate your needs.
How much will my shipping charges be?
We charge a flat shipping rate of $9.99.
Returns
Please remember that it is the customer's responsibility to inspect the package upon receiving the shipment. If you have received a damaged/defective product, please contact GoGreenYogaMats immediately. We will not be able to return/exchange any products damaged in shipping after 3 days of the package being received.
Go Green Yoga Mats accepts returns or exchanges up to 30 days
from the date of purchase. There is a $15.00 restocking fee for all
non-defective Go Green Yoga Mats merchandise that is returned out of
the original packaging.
If you would like to make a return/exchange, please contact us for a Return Authorization Form.
In order to process a return/exchange, we must receive ALL of the following:
- Returned merchandise in clean condition
- Proof of purchase (i.e. sales receipt)
- Return Authorization Form
info@GoGreenYogaMats.com
GoGreenYogaMats will not be responsible for any lost merchandise once it leaves the warehouse. It is up to the customer to track the package with the given tracking # of the package.
